This public offer (hereinafter referred to as the Offer) is an Agreement concluded between the Contractor and the user of the services – an individual (hereinafter referred to as the Customer), which determines the conditions for the purchase and provision of services using the Contractor’s resources.
1. GENERAL PROVISIONS
1.1. The Contractor publishes this Offer with an offer to individuals and legal entities in accordance with Articles 395, 396 and 447 of the Civil Code of the Republic of Kazakhstan (hereinafter referred to as the Civil Code of the Republic of Kazakhstan).
1.2. This Offer, like any Agreement, defines the essential terms of interaction between the Contractor and the Customer (the person who accepted the Offer).
1.3. This Offer is concluded between the Contractor and the Customer at the time of placing an order for the provision of services.
1.4. The offer can be accepted by any individual or legal entity on the territory of the Republic of Kazakhstan who intends to order (purchase) services provided by the Contractor in accordance with the list of services indicated on the website horizon–university.kz.
1.5. The customer unconditionally accepts all the conditions contained in the offer as a whole (i.e. in full and without exceptions).
1.6. If you accept the terms of this Offer, an individual or legal entity becomes the Customer.
1.7. Acceptance is the receipt by the Contractor of a message about the intention of an individual or legal entity to order services on the terms proposed by this Offer.
1.8. The offer, all changes, annexes to it, as well as all additional information about the Contractor’s services are published on the website horizon–university.kz.
2. CONTRACTOR’S SITE STATUS
2.1. The site is the property of the Contractor and is intended for organizing a remote method of selling services via the Internet.
2.2. Having accepted the Offer (i.e. payment for the order placed on the Contractor’s website), the Customer will receive services on the terms and in the manner specified in the Contract for the provision of services of the Contractor posted on the website horizon–university.kz.
2.3. The Contractor is not responsible for the content and accuracy of the information provided by the Customer when placing an order on the Contractor’s website.
3. CUSTOMER STATUS
3.1. The customer is responsible for the accuracy of the information provided when placing an order and its purity from claims of third parties.
3.2. The Customer confirms his agreement with the conditions established by this Offer by checking the box “I have read the terms of the Agreement in full, I understand all the terms of the Agreement, I agree with all the terms of the Agreement” when placing an order.
3.3. Information provided by the Customer is confidential. The customer, by providing his personal data, registering on the website or filling out an application, gives his consent to the processing of his personal data in order to fulfill the user agreement. The Contractor uses information about the Customer solely for the purposes of the Contractor’s functioning (sending notification by the Customer about the completion of the order, etc.) and in the cases specified in this Offer.
3.4. Services are purchased by the Customer exclusively for personal, family, and household needs not related to business activities. The use of the Contractor’s website (resource) to view and select services, as well as to place an order, is free of charge for the Customer.
4. SUBJECT OF THE OFFER
4.1. The Contractor, based on the Customer’s orders, sells services to the latter in accordance with the conditions and at prices established by the Contractor on the website.
4.2. The provision of services ordered and paid for by the Customer is carried out by the Contractor or third parties engaged by the Contractor to fulfill their obligations.
4.3. The relations between the Customer and the Contractor are subject to the provisions of the Civil Code of the Republic of Kazakhstan, the ZRK “On the Protection of Consumer Rights”, as well as other regulatory legal acts of the Republic of Kazakhstan governing the rights and obligations of the Parties specified in this Offer.
4.4. An individual or legal entity is considered to have accepted all the terms of the Offer (acceptance) and its annexes in full and without exception from the moment the Contractor receives a message about the Customer’s intention to order services on the terms proposed by the Contractor. If the Offer is accepted, an individual or legal entity is considered to have entered into a Service Agreement with the Contractor and acquires the status of a Customer.
5. PROCEDURE FOR CONCLUSION OF A SALE AGREEMENT
5.1. The Customer can place an order independently on the Contractor’s website, or through the Contractor’s specialist by phone indicated on the website, under the terms of the Service Agreement.
5.2. When placing an order on the Contractor’s website, the Customer is obliged to provide the following data:
· Full name, IIN (for individuals) or full name, BNN (for legal entities);
· delivery address of the Goods;
· Contact phone number and email address of the Customer.
5.3. The Customer’s will is expressed by entering the relevant data into the order form on the Contractor’s website, or by submitting an application through the Contractor’s specialist using information and telecommunications means or by email (e-mail).
5.4. The Contractor does not edit information about the Customer.
5.5. To receive a paper copy of the Service Agreement, the Customer sends an application by email or in another way agreed with the Contractor’s specialist by phone listed on the Contractor’s website.
6. PRODUCT INFORMATION
6.1. Information about the Contractor’s services is provided for display on the Contractor’s website through graphic images and information that is the property of the Contractor.
6.2. Each graphic image is accompanied by text information with the name, price and description of the services.
6.3. All information materials presented on the Contractor’s website are for reference only and cannot fully convey information about the properties and characteristics of the services. If the Customer has any questions regarding the properties and characteristics of the services, the Customer must contact the Contractor’s specialist at the phone numbers listed on the website before placing an order.
6.4. At the Customer’s request, the Contractor’s specialist is obliged to provide (by phone or via email) other information necessary and sufficient, from the Customer’s point of view, for him to make a decision on ordering services.
7. PROCEDURE FOR PURCHASING (ORDERING) SERVICES
7.1. The Customer has the right to place an order for any of the types of services provided on the Contractor’s website. Each type of service can be ordered in any quantity. Exceptions to this rule are indicated in the description of each type of service.
7.2. The order can be placed by the Customer by calling the numbers listed on the website, or placed independently on the website.
7.3. After placing an order, the Contractor confirms the Customer’s order by sending information to the Customer’s e-mail confirming acceptance of the order, indicating the name, type and characteristics of the services, indicating the total amount of the order, or the Contractor’s specialist contacts the Customer by phone to clarify the necessary characteristics of the services.
7.4. If it is impossible to provide the service presented on the Contractor’s website, the latter’s specialist is obliged to notify the Customer about this (by phone or via email).
7.5. The term for the provision of services is established by agreement of the Parties and/or is determined by the Service Agreement posted on the Contractor’s website.
8. PRICE OF SERVICES
8.1. The price indicated on the Contractor’s website is indicated in tenge of the Republic of Kazakhstan.
8.2. The price indicated on the website can be changed by the Contractor unilaterally, but the price for services ordered and paid for by the Customer cannot be changed.
8.3. The cost of services provided to the Customer when ordering them on the Contractor’s website is indicated in the “Payment” section.
9. PAYMENT FOR SERVICES
9.1. Payment methods and procedures are indicated on the website in the “Payment” section. If necessary, the procedure and terms of payment for the order are negotiated by the Customer with the Contractor’s specialist.
9.2. In case of cash payment, the Customer is obliged to pay the Contractor the price of the order at the time of issuing and transferring to the Customer an invoice for payment of services, by transferring the money to the Contractor’s representative.
9.3. Payment by bank transfer is made according to the issued invoice within 3 (three) working days from the date of such invoice. After the funds are credited to the Contractor’s account, the Contractor’s specialist agrees with the Customer on the timing of the provision of services. In case of non-cash payment, the Customer’s obligation to pay the order price is considered fulfilled from the moment the corresponding funds are credited to the bank account specified by the Contractor.
9.4. The Customer pays for the order in any way available on the Contractor’s website.
9.5. Payments by the Parties when paying for the order are made in tenge of the Republic of Kazakhstan.
10.PURCHASE RETURNS
10.1. The customer has the right to refuse services in the manner and under the conditions provided for by the Law of the Republic of Kazakhstan “On the Protection of Consumer Rights of the Republic of Kazakhstan”.
10.2. The customer does not have the right to refuse services performed (rendered) properly.
10.3. If the Customer refuses the services, the Contractor shall return to the Customer the amount paid by the Contractor in accordance with the contract, excluding the Contractor’s expenses.
11. RESPONSIBILITY OF THE PARTIES
11.1. The parties bear responsibility in accordance with the legislation of the Republic of Kazakhstan.
11.2. The Contractor is not responsible for damage caused to the Customer as a result of his improper use of the results of services ordered on the Contractor’s website.
11.3. The parties are released from liability for non-fulfillment or improper fulfillment of obligations under the Offer for the duration of force majeure circumstances.
12.OTHER CONDITIONS
12.1. The relations between the Customer and the Contractor are subject to the rules defined by the legislation of the Republic of Kazakhstan.
12.2. If necessary, the Contractor and the Customer have the right at any time to draw up a contract for the provision of services in the form of a written bilateral agreement that does not contradict the provisions of this Offer.
12.3. In case of questions and claims on the part of the Customer, the latter must contact the Contractor at the address of the Contractor’s location, Aksai, st. Industrial Zone 20N, and/or by email: sales@horzion–llp.com and/or by phone number: +7 (705) 796 2620, including those specified on the Contractor’s website.
12.4. This Offer comes into force from the date of its acceptance by the Customer and is valid until the Parties’ obligations under it are fully fulfilled.
12.5. All disputes and disagreements arising when the Parties fulfill their obligations under this Offer are resolved throughspan, negotiations, and if they cannot be resolved through negotiations, the Parties have the right to apply for resolution of such disputes to the judicial authorities of the Republic of Kazakhstan at the location of the Contractor .
12.6. The Contractor reserves the right to expand and reduce the general offer of services on the site, regulate access to ordering any services, as well as suspend or terminate the sale of any services at its sole discretion.
13. CONTRACTOR’S ADDRESS AND DETAILS
Horizon INC LLP
Legal address: 090300, West Kazakhstan region,
Aksai, st. Industrial zone, building 20H
BIN: 070340001902
JSC “Bank CenterCredit”
Account number: KZ898560000000493382 KZT
BIC Bank: KCJBKZKX
KBE 17
KNP 861